Refund policy
📄 NO REFUND POLICY
Effective Date: January 1, 2025.
Welcome to Shop Hayaty! We’re committed to providing unique and quality items for our customers. Please read our No Refund Policy carefully before placing your order.
🛑 ALL SALES ARE FINAL
All purchases made on shophayaty.com are final. We do not offer refunds, returns, or exchanges for any products sold on our site, unless required by law.
📦 Damaged or Defective Items (Non-Food Products Only)
If you receive a non-food item that is damaged or defective:
-
Contact us within 48 hours of receiving your order.
-
Email us at haya@beshahifoods.com with:
-
Your order number
-
A description of the issue
-
Photos of the product and packaging
-
We may offer a replacement or store credit at our discretion. Requests made after 48 hours may not be eligible.
⚠️ Please Note: These terms do not apply to any food or sweets sold on our website. Due to health and safety regulations, all sales of edible items are final, and we do not accept claims for damaged or opened food products.
🔄 Incorrect Items
Received the wrong item? Let us know within 48 hours of delivery and we’ll work to resolve it quickly. This applies to non-edible products only.
❌ Order Cancellations
We do not accept cancellations once an order is placed. Please double-check your cart before completing checkout.
⚠️ Chargebacks
Filing a chargeback without contacting us first may result in a permanent ban from future purchases on Shop Hayaty.
⚖️ Legal Compliance
If required by local laws, we will comply with any consumer protection rights that override this policy.
📬 Contact Us
Still have questions?
Email us: haya@beshahifoods.com
Visit: https://shophayaty.com/contact